Refund policy

 

 

REFUNDS & RETURNS:

If you have any issues with our products, please send an email to hello@fynebody.com.au and we will be in contact within 24 hours.  

As a gentle reminder, please make sure you apply your products as per the instructions, otherwise you won’t achieve the results you are after. Most of our products take 4 to 8 weeks to start working with best results seen after 12 weeks. 

I RECEIVED A DAMAGED, DEFECTIVE ITEM.

• Should you receive damaged, defective, or the wrong item(s), please contact us immediately within 30 days from delivery date and specify the damage, defect, or wrong item(s) including a picture of the packaging with clear tracking number shown and the picture of the product received. Our Online Returns Department will inspect your complaints and proceed with available options of returning the defective products for a replacement. We will gladly send out a replacement of the original item purchased, at no cost, as long as the product is available.

Please note that we cannot accept returns for products except in the case of damaged items. Thank you for your understanding.

HOW MAY I CONTACT YOU?

• You may contact us by e-mail at hello@fynebody.com.au The FYNE Body Support team operates seven days a week. To get in touch, please include your order number and product details in the email. We always guarantee a response within 24 hours and will be happy to help you!